Support

Decision Trail for Jira

Email kaminariouji@gmail.com and you will get a reply within two working days.

Before you write

• Open the issue in Jira and check that the comments really do contain a decision sentence. The app only surfaces what was written down.
• If the app shows nothing, try the Rescan button on the Decision Trail page: the page caches results for the session.
• If you see an error, include the issue key and the approximate time.

What to include

Your site URL, the issue key, what you expected to see and what you saw instead. Please do not paste confidential comment text; the issue key is enough for me to reproduce it on my own site.

Known limits

• Decision detection is a phrase-based heuristic. Unusual phrasing can be missed.
• The global page scans issues updated in the last 30 days, up to eight issues per load.
• The app does not store data, so there is no history to restore after an uninstall.